Meet Genie

An advanced digital agent, powered by AI, personally tailored for every client

The Advantages of Genie
Smart Selection of the LLM Model
Genie uses an intelligent algorithm to select the most suitable LLM model based on the type of content, the nature of the conversation, and the required integration.
Close Support from AI Experts
A team of experienced AI consultants supports you from the specification phase to full implementation, helping you build optimized processes and the best possible user experience.
Learns and Improves Over Time
A smart training engine that learns from every conversation, analyzes successes and challenges, and continuously improves the quality of responses and organizational alignment.
Personalization for Every Client
Full customization: adapting language, tone, business processes, and system integrations so that Genie speaks your organization’s language.
Information Security
Supports deployment on cloud servers or on-premise, according to your organization’s security and IT policies.
Continuous Improvement with a Focus Group
Weekly meetings with the client’s focus group to analyze usage, metrics, and feedback, and to implement ongoing improvements in the system.

Genie’s Main Screens

Management Dashboard

 

A comprehensive overview of the smart agent’s performance, including an automated insights report.

  • Analysis of user interactions and identification of common questions or content areas that require improvement.

  • Ability to detect service bottlenecks and optimize the system accordingly.

Management Dashboard

Conversation History

 

Conversation history and continuous learning

  • Every conversation is stored and can be analyzed for improvement.

  • View the exact information sources used to generate each answer, enabling precise refinement whenever a response is incomplete or inaccurate.

Conversation History

Knowledge Sources

 

The agent’s knowledge sources

  • Uploading documents and external information sources into the system.

  • Connecting to external URLs for automatic content scanning.

  • Indexing data from PDFs, Word documents, Excel files, and other textual formats.

  • Option for integration with external systems such as CRM, ERP, and more.

Knowledge Sources